The expert blog 3583

Online reputation does not move in slow motion. It changes the moment a customer posts something, good or bad, and then it keeps compounding as more people read, compare, and decide. I have watched small businesses lose momentum because the “last review” on Google Business Profile was a month old and buried under a handful of negative posts. I have also seen the opposite happen fast, when a brand started replying quickly, consistently, and with enough care that even skeptic